Our Commitment to Privacy
neurozem.com ("we", "our", or "us") respects your privacy and is dedicated to protecting the personal information you share with us. This Privacy Policy details the types of information we collect, how it is utilized, and the safeguards enacted to ensure its protection.
Information We Collect
When you place an order on the authorized Neurozen portal, we collect personal information necessary to fulfill your order, including your name, shipping address, billing address, email address, and telephone number. Payment transaction data is encrypted and handled exclusively by our certified PCI-DSS Level 1 payment processor (BuyGoods). We do not store complete credit card numbers on our local servers.
How Your Information Is Used
- To process, fulfill, and ship your authorized supplement order.
- To email carrier tracking details and order confirmation receipts.
- To provide customer support and process RMA refund requests.
- We never sell, rent, or trade your personal information to third-party marketing brokers.
Consumer Privacy Rights (CCPA / GDPR)
Under the California Consumer Privacy Act (CCPA) and relevant international data protection laws, consumers possess the right to request access to their collected data, request deletion of their records, and opt out of data sharing. To exercise these rights, email [email protected] with the subject line "Privacy Rights Request".